Saiv Boutique will accept returns of unworn clothing items with original tags, clear garment packaging with SKU label, and packing slip. Exchanges may be considered on an item-by-item basis; however, no guarantees on inventory will be made.
Return and exchange requests must be initiated within 7 days of receiving items and shipped back to us within 7 days of submission to qualify for a full refund. Returns will be processed within 1 business day of receiving product.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.